5712 Iroquois Avenue, Harborcreek, PA 16421
P: (814) 899-7664   ·   F: (814) 899-3075

  COA Stakeholder Surveys

The Council on Accreditation (COA) is conducting an accreditation review of Harborcreek Youth Services and seeks your assistance. COA is a national organization that sets standards for quality service and sends teams of experienced professionals to visit organizations to see whether they meet these standards.  A very important part of this review consists of asking stakeholders about their experience with, and impression of, our organization.

We truly appreciate your willingness to participate in this process as it will provide our agency and COA with valuable data on the perceived quality of our administration and service delivery.  The information you provide is confidential and will go directly to COA. Our organization will not see your responses to this survey.

You will need to enter the 4-digit organization code listed on the survey invitation that you received to complete a survey.  If you do not have that invitation, please contact 814/899-7664, ext. 308 to receive the code or if you have any questions about which survey you should complete.

The links for the stakeholder surveys are below.  Please complete only one type of survey per person.  Thank you for your valuable input.

COA has the following telephonic survey translations for the consumer survey:
  • Arabic: 855-893-5453
  • Burmese: 855-506-5293
  • Chin: 855-609-6598
  • Farsi: 855-506-5284
  • French: 877-811-3456
  • Kinyarwanda: 866-727-3054
  • Korean: 855-609-6601
  • Nepali: 855-865-4746
  • Russian: 866-711-7340
  • Spanish: 866-221-6077
  • Somali: 855-506-5287
  • Swahili: 855-251-1601
  • Tigrigna: 855-229-0423
  • Vietnamese: 855-609-6605

 

 

 

 

 

 

CONSUMER - MST SURVEY
Click here for the Consumer - MST Survey

YOUTH AND CHILD: FOSTER CARE SURVEY
Click here for the Youth and Child Foster Survey

YOUTH AND CHILD: RESIDENTIAL SURVEY
Click here for the Youth and Child Residential Survey

FOSTER PARENT SURVEY
Click here for the Foster Parents Survey

COMMUNITY SURVEY
Click here for the Community Survey

CONTRACTEE SURVEY

Contractees are contracted service providers that may be either individuals or organizations who have been engaged by HYS to provide services directly to our consumers/youth/families.

Click here for the Contractee Survey

GOVERNING BODY SURVEY
Click here for the Governing Body Survey

ADVISORY BOARD (BOARD COMMITTEE) SURVEY
Click here for the Advisory Body (Board Committee) Survey

 

Harborcreek Youth Services Employees Only:

SUPERVISORS AND MANAGERS SURVEY
Click here for the Supervisors and Managers Survey

PERSONNEL SURVEY
Click here for the Personnel Survey